Credit Action - Better thinking about money
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Training to help others

These courses are aimed at front-line workers and volunteers at voluntary, statutory and commercial organisations looking to help others to manage their money better. These may be organisations for whom money management is not a primary focus but yet regularly come into contact with clients facing financial difficulty or money related issues. Front-line workers are often the first to identify those that might be struggling financially and are in a unique position to provide practical support at point of need.

Our courses have proved valuable to a wide variety of organisations including; housing associations, credit unions, women's and homeless charities, local councils, churches and community groups.

IDEAL Budget Coaching in the Community - 1 day

This course equips delegates to work with their clients to manage their money more effectively and create a budget.

It enables them not only to assist those already facing debt issues, providing them with essential support and referring them to specialist agencies, but in working with people to prevent debt and other money problems occurring in the first place.

The courses are highly participative and include practical sessions on how to help an individual or small group develop a personal budget and think through financial issues. Delegates will be sent a small amount of pre-work to complete.

We are able to offer this course throughout the UK (including Scotland) through our network of highly experienced trainers all of whom are experienced money advisors.

The course will cover:

Identifying the common causes and effects of debt.

Describing where to find and how to collect the information needed to prepare a budget and identifying expenditure that should be given priority.

Explaining the benefits of preparing a budget and describing circumstances that would require the budget to be redrawn.

Accurately preparing a budget from the information collected. Explaining the need for the budget to reflect the life of the family concerned.

Looking for ways that a person could increase their income (including an awareness of welfare benefits and Tax Credits that might be appropriate) or decrease their expenditure.

Understanding the broad debt advice process.

Identifying situations that need urgent referral - and the specialist agencies that could provide help.

Listing the information that the supporting agencies are likely to require.

Recognising the difference between advice and information. 

What is Financial Capability? - 2 hours

Financial literacy and financial capability have, in recent years, become buzzwords. Many organisations are recognising the value of providing services to help their clients to become more financially confident but are looking for help in understanding what they can do in practice.

This seminar seeks to de-mystify the terminology of financial capability and cover the key questions faced by organisations looking at how they can best support their clients in taking control of their money.

 

NOTE: These courses do not equip delegates as debt advisors. All debt advice agencies must have the necessary Consumer Credit licence, professional indemnity insurance and appropriate policies and procedures and will generally have their own training programs to ensure new advisers are trained appropriately and that existing advisers are kept up to date with changes in regulatory requirements, legislation changes and changes in best practice. Please contact us if you would like to discuss setting up a debt advice centre or specific debt training.

 

 

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